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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

301 Review(s)
4.97
Ali Williams November 4, 2023
Tom is PHENOMENAL! We can’t thank him enough for everything. Best in the business, no question.
Alisia Melvin W November 4, 2023
Tom was so patient, knowledgeable, and impeccable as our loan officer. We had a phenomenal experience and can’t thank him enough for his expertise. No one is better than Tom!
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Ali, I'm truly grateful for your kind words😊 I'm very appreciative of your positive feedback and I'm glad you had such a great experience. I always strive to provide the best possible service and to equip you with the knowledge needed to navigate the loan process. Thank you so much for trusting me with the purchase of your 1st home! It was a pleasure to help you and Jesse. Please don't hesitate to reach out if you ever need anything in the future. Congratulations again!! Tom Selander
Justin Bailey October 11, 2023
Tom was an amazing help and asset from start to finish. Super knowledgable and helpful every step of the way. Thank you!
Justin B October 11, 2023
Tom was an amazing help and asset from start to finish. Super knowledgable and helpful every step of the way. Thank you!
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Justin, I really appreciate you taking the time to leave me your feedback. It was great working with you and McKenzie throughout the process. I look forward to working with you again one day:) All the best, Tom Selander
Corwyn M October 3, 2023
Tom always delivers great service
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: I'm truly grateful for your kind words, Corwyn. Providing excellent service is at the heart of what we aim for at Primary Residential Mortgage, Inc. and I'm glad you recognized it. Your satisfaction is my priority and I'm pleased to hear that I was able to deliver that for you. Thank you for the 5-star rating. Looking forward to assisting you again in the future.