Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

298 Review(s)
Kevin O March 25, 2024
Tom is a pleasure to work with, his patience experience is second to none. Glad to have him as a partner in my team
Reply from Tom Selander: Thank you for your positive feedback, Kevin! We're so glad to hear that you enjoyed working with Tom Selander. At Primary Residential Mortgage, Inc., we pride ourselves on providing excellent service and we're thrilled that he has been a valuable addition to your team. Your 5-star rating is greatly appreciated!
Clemmenta W March 24, 2024
Tom was very patient and very informative and helped us reach our goal
Reply from Tom Selander: It's wonderful to hear your experience with Tom Selander from Primary Residential Mortgage, Inc. was a positive one. We pride ourselves in providing excellent service to our customers. Tom indeed is a very patient and informative team member who is dedicated to helping clients achieve their goals. Your 5-star rating is greatly appreciated and we thank you for your kind words about our service.
Maria E V March 21, 2024
He was also very quick to reply which was super helpful.
Antwuan S March 21, 2024
He was very supportive and helpful.
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Thank you so much for the positive feedback, Antwuan. I'm glad to hear that you found my support helpful during your experience with Primary Residential Mortgage, Inc. It's my goal to ensure that our clients have a smooth and seamless process. Looking forward to the opportunity to work with you again in the future. Congratulations again on the purchase of your 1st Home!! Best, Tom Selander.
Renee M March 15, 2024
Tom is always such a pleasure to work with.
Reply from Thomas Selander | Branch Manager | Primary Residential Mortgage, Inc.: Thank you, Renee, for the outstanding rating and kind words. It's always a joy working with you too. I'm pleased to know that you had a positive experience with us at Primary Residential Mortgage, Inc. Your satisfaction is my top priority and I'm thrilled to hear that it shows. Looking forward to working with you again in the future.