Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
302 Review(s)
4.96
Cristobal Felipe J
June 14, 2023
Tom has been very helpful in providing guidance through the whole process to make it stress free. Thank you Tom!
Reply from Tom Selander: Cris, thank you for helping to make my job easy! I always enjoy working with you and Sallie. Let me know if I can do anything for you in the future! Take care! Tom Selander
Tara H
June 4, 2023
You guys are THE best. Your professionalism is out of this world. You help to make my job easier.
Reply from Tom Selander: Tara, thank you for helping to make my job easy! I always enjoy working with you. Let me know if I can do anything for you in the future! Take care! Tom Selander
Sylvia M
May 18, 2023
Closed 2 days later than promised.
Will Widener-Shealy
May 13, 2023
Tom was outstanding from start to finish. His communication and availability were second to none.
Reply from Owner: Hi Will, We are thrilled to hear that Tom was able to provide you with such an outstanding experience and that his communication and availability were top-notch! At Primary Residential Mortgage, Inc., we strive to provide the best customer service possible. Thanks for taking the time to share your experience!
William E S
May 13, 2023
He made the whole process easy. He guided us through it step by step, and was available to help us whenever we needed it. The communication was outstanding throughout.
Reply from Tom Selander: Will, I enjoyed working with you on the purchase of your first home! I know it was a bit of a journey, but we made it to the finish line! Please let me know if I can ever do anything for you in the future. :) -- Congratulations!! Tom Selander