Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
501 Review(s)
4.92
Warron August 3, 2024
How helpful she was at explaining the process of buying a home to my wife! That’s a miracle!
Thank you
Reply from Amber Gauthier: I'm thrilled to hear that you found my guidance helpful during the home buying process, Warron. Making sure my clients understand each step is a top priority for me. It was a pleasure working with you and your wife and I'm glad I could assist. Thank you for the fantastic 5-star review. Looking forward to helping you with any future mortgage needs at Primary Residential Mortgage, Inc.
-Amber Gauthier
Nicholas R August 1, 2024
Tom was very friendly and knowledgeable. He was always very quick to respond and answer any questions we had. He also made sure we understood every step of the process. As first time home buyers we really appreciated that.
Reply from Thomas Malnoske: Thank you for the glowing review, Nicholas! It was a pleasure to assist you throughout the process, especially being first time home buyers. I'm glad that I could help make this experience a positive one for you. If you have any other questions in the future, don't hesitate to reach out. I'm here to help. Enjoy your new home! - Thomas Malnoske, Primary Residential Mortgage, Inc.
Emily L July 24, 2024
Tom was very responsive to our questions and explained everything thoroughly so that we could understand them as first time homebuyers. He walked us through every step. He had great communication with us and was always readily available any time we called. He was very knowledgeable and was able to give us great recommendations. Very friendly and trustworthy!
Reply from Thomas Malnoske: I'm truly grateful for your kind words, Emily! It was a pleasure to help guide you through this exciting journey as first-time homebuyers. Being available and providing knowledgeable guidance is part of making this process as smooth as possible for you. I'm glad to hear that my recommendations were beneficial. Please don't hesitate to reach out if you have more questions in the future. Thanks again for choosing me and Primary Residential Mortgage, Inc. for your mortgage needs. - Thomas Malnoske
Sarah Markel July 24, 2024
Reply from Owner: Thank you Sarah!
Sarah July 23, 2024
She was very knowledgeable and helpful with all of my questions. She gave great insight into the process for my husband and I. Very kind as well!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Congratulations and thank you for the kind review! It was a pleasure working with you and Chase. Cheers to many happy years in your new home. I hope you will think of me again if you or your friends and family are looking to purchase a home. :)