Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
490 Review(s)
4.92
Jordan May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Matt November 30, 2024
eriously I wouldn't use anyone else other than Michelle I have not seen a loan officer be able to close on a loan less than 14 days and she
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: …can’t wait to read the rest of this review! ;) Thanks, Matt. You are the real pro and I’m thankful to be trusted with your clients. Let’s do this again, soon!
Cynthia November 22, 2024
Thank you for being proactive and patient and responsive. I'd also appreciate a testimonial of how I did as the listing and selling realtor.
Ken November 21, 2024
Michelle and her team were outstanding to work with and my clients loved working with her!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Ken, thank you for trusting me and my team with your clients. It is always a pleasure to work with you and I look forward to making more home buying dreams come true!
Brandy J November 19, 2024
Michelle and her team kept me informed and provided a seamless transaction. Thank you!!!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Thanks for the great feedback, Brandy. We look forward to helping more of your clients purchase new homes!