Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

350 Review(s)
Jordan T May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Brandon H December 6, 2023
Jared is a problem solver at heart and will do everything in his power to make sure your numbers work. He also values your time and money, and will look at alternative solutions to give you the best possible value out of your loan. Jared is also fast and efficient, allowing you to stay competitive in a market where properties have a high turnover rate.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words
Jessica H December 4, 2023
Thank you for a job well done.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. I am looking forward to working with you again.
Bryan J T November 7, 2023
Thank you for your professionalism throughout this transaction
Reply from Amber Gauthier: Bryan, I appreciate your kind words and the stellar 5-star rating. It was a pleasure to help you through this transaction, and I'm thrilled to hear you appreciated the professionalism. Here at Primary Residential Mortgage, Inc., we prioritize customer satisfaction. If you have any more needs in the future, please don't hesitate to reach out. Thanks again! - Amber Gauthier
Torrie R November 6, 2023
Michelle is one of a kind! She will fight for what’s in the best interest of her clients!!! Could not of asked for a better experience!
Reply from Michelle Gross: I'm truly humbled by your review, Torrie! Your satisfaction is my top priority, and I'm pleased to hear that your experience with me at Primary Residential Mortgage, Inc. reflected that. Your 5-star rating means a lot to me. Looking forward to working with you again in the future. Thank you!