Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

381 Review(s)
Hannah H February 21, 2024
Amber was on top of it! She was always helpful and made the whole process feel easy.
Reply from Amber Gauthier: I am thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Hannah. I strive to make things as simple and efficient as possible for my clients and your feedback makes me feel like I've achieved that. Your kind words and high rating mean a great deal to me. Please don't hesitate to reach out if you need anything else in the future. Thank you again for choosing me to assist you with your mortgage needs.
Reggie B February 19, 2024
I like that you are always reachable. Thank you for being so quick to answer my questions..
Reply from Amber Gauthier: I'm thrilled to hear such positive feedback, Reggie. It's my priority to be available and answer any questions you may have. Your satisfaction is my greatest reward. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to review my services. It was a pleasure working with you.
Cindy W February 14, 2024
Jared you were amazing and I really appreciate all the updates! I can't believe the great rate you got Zach! AWESOME!!
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words!! I am looking forward to working with you again!
Karrie A February 7, 2024
Jared made the process easy and less stressful.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thankyou for your kind words! I am so glad you had a great experience.
James M February 2, 2024
Jared did a good job and we appreciate closing on time.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: I'm glad to hear that you found our service satisfactory, James. It's always my goal to ensure the process is as smooth and timely as possible. Thank you for taking the time to leave a review and for your rating of 4-stars. What areas do you believe we could improve to earn that 5th star in the future? I value your feedback as we continuously strive to provide the best service at Primary Residential Mortgage, Inc. Thanks again.