Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

456 Review(s)
Jordan Thompson May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Kate Way June 19, 2024
Jared was great!!! Would recommend him to anyone!
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: thank you for your kind words. I could not be more excited for you two!
Kaji Serrano June 12, 2024
Armi Serrano June 11, 2024
As a first-time home buyer with not much idea of the process, she provided concise explanations of everything I didn’t know about. She’s also inclined to help me with my concerns any time of the day.
Reply from Amber Gauthier: I am delighted to hear about your positive experience, Armi. It is my utmost goal to ensure that my clients, especially first-time home buyers like you, are well-informed and comfortable throughout the entire process. Your review reinforces the dedication I have towards helping my clients at Primary Residential Mortgage, Inc. Thank you for your encouraging words and the fantastic 5-star rating. Looking forward to assisting you in the future, should you need it.
Rachel Schoonover June 9, 2024
Michelle was very informative and communicated every step of the way.
Reply from Michelle Gross: I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Rachel. It's very important to me to keep my clients informed and well-communicated throughout the process. Thank you for the splendid rating and review. Looking forward to assisting you in the future. Michelle Gross