Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

371 Review(s)
Bao K L September 29, 2023
Awsome, she was nothing but the best. I really appreciated her going all in and helping me to get my new home.
Reply from Michelle Gross: Thank you so much for your kind words, Bao. I'm delighted to hear that you had a positive experience with me at Primary Residential Mortgage, Inc. Assisting you in finding your new home was a pleasure, and your appreciation means a lot. Your satisfaction is my top priority, so I'm thrilled to hear that I was able to meet your expectations. Congratulations on your new home!
Lauri S September 29, 2023
Michelle went WAY beyond to help close this loan. She was very informative, attentive, tenacious, easy to talk to, listened, responded quickly, patient, and kind. This was a very hard transaction for many reasons. Michelle made it happen. Thank you for not giving up!
Dylan G September 29, 2023
Jarad was extremely efficient and professional. I will refer jarad and live to use him for my clients again.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: thank you for your kind words
Sheila M September 27, 2023
As always, Amber you helped jump through not just a couple hoops on this one. Thank you for sticking with it and getting it closed!
Josh M September 23, 2023
Very helpful throughout the entire process! Made the process easy and enjoyable!