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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

381 Review(s)
4.92
David Savage October 10, 2023
Jared Hansen was our LO, he kept us informed on where our loan was and all the steps and recommended different things. Would definitely recommend anyone to him.
David S October 10, 2023
Jared kept us informed on where our loan was and all the steps and recommended different things. Would definitely recommend anyone to him.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: thank you for your kind words.
Joseph S October 2, 2023
Thanksssss
Laura Minski October 1, 2023
Michelle was really helpful when we had several unexpected things happen during the purchase of our new home and she made it all happen so seamlessly. She is so helpful and reassuring and made a stressfultime in our lives go smoothly. Would highly recommend her and her team!
Laura M October 1, 2023
We had several bumps along they way to closing on our home and Michelle went above and beyond to find solutions (went our existing home sale fell through!) And provide great customer service when we had questions or needed help. We were able to stay calm thanks to her professionalism. Thank you!
Reply from Michelle Gross: I am truly grateful for your kind words, Laura. It was a pleasure to assist you throughout the process, despite the challenges we encountered. I am committed to providing the best possible service to all my customers and your positive feedback means a lot to me. I'm glad I could help you keep calm during the process. You're always welcome at Primary Residential Mortgage, Inc. Thank you once again for your time and for rating us with 5 stars. Best wishes on your new home journey! - Michelle Gross