Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
371 Review(s)
4.92
Lora N
September 21, 2023
Thank you for everything, Michelle! You were wonderful to work with and I look forward to more opportunities in the future.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Lora, thank you for the nice review! I hope we can work together again soon.
Cindy W
September 21, 2023
Looking forward to working with you again!
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you!
I am looking forward to it as well.
Brandy P
September 19, 2023
As always, Michele exceeds expectations. as always, Michele exceeds expectations as a professional. She sets the bench for a true professional.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Brandy, thank you for the great review! It is always a pleasure doing business with you. We make a great team putting the customer first!
Jamie H
September 18, 2023
The process went very smooth.
Thank you!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for the review, Jamie! Please keep me in mind for your next transaction. I look forward to hearing from you!
Amy C
September 17, 2023
She was amazing and anticipated what I would want it need. Always available to answer my questions.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Thank you, Amy! It was my absolute pleasure you chose me to be your lender. I'm excited for you to be in your new home and cannot wait to hear about your new place. Best of luck and thank you so much for the kind review!