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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

371 Review(s)
4.92
Luke T H January 24, 2024
Jared is the Man!
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words.
Renato S January 21, 2024
Jared is extremely knowledgeable and always made time for me whenever I had questions about the loan process.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words.
Corey H January 18, 2024
Being in contact with us through the process made our experience less stressful.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. I am thankful that you were happy with my service :-)
Christine D January 5, 2024
I have attempted 2 other times to close with other companies, only to have the process stretched out and the task list was never completely given. Amber and her team were transparent with the needs and tasks mandatory to close and made the process streamline and simple. She communicated through phone call text and email professionally and proficiently and was mindful of my personal life and made it a point not to reach out unless absolutely necessary. Above all else, she and her team treated me as an individual and not processed by number. I never had to repeat myself or tell them the same information multiple times. The other companies I worked with had dragged the process on for 6+ months with no results. She was able to get my refi done, from filling out initial paperwork to recording, in less than 2 months. Thank you, from the bottom of my heart.
Reply from Amber Gauthier: Christine, I am incredibly grateful for your kind words and the outstanding review! It brings me so much joy to know that you were satisfied with our transparent and streamlined process at Primary Residential Mortgage, Inc. We always strive to respect our clients' personal lives and treat them as individuals, not numbers. Your appreciation for this approach means the world to us. It was a pleasure helping you with your refinancing process, and I'm thrilled we could get everything done in less than 2 months. Thank you once again for the trust you placed in me and my team. It has been a privilege.
Brandon H December 6, 2023
Jared is a problem solver at heart and will do everything in his power to make sure your numbers work. He also values your time and money, and will look at alternative solutions to give you the best possible value out of your loan. Jared is also fast and efficient, allowing you to stay competitive in a market where properties have a high turnover rate.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words