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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

239 Review(s)
4.86
William F July 20, 2022
Jared was on the stick from the word "Go". He was quick to answer my many questions and for the weird and off the wall questions that he could not answer right away he researched and got back to me in an impressive time. My loan was not the average or basic loan and had many tricky corners. When you are working with Jared you are also working with the company as a team. The Underwriting team that he works with were also very helpful, kind and understanding. I was also very impressed with the software that they use that makes applying and finishing the load very easy and educational. His commitment to the customer is more than a transaction, it's a relationship! I would recommend Jared to anyone. 5 Star Experience!
Mariah S June 30, 2022
Michelle was a great sounding board and very helpful in the beginning steps. Should looked out for me and was always trying to get the best deal for me.
Andrew J M June 28, 2022
Michelle and her team went above and beyond to make sure this transaction went as smooth as possible. With the coaching and information provided to us, this was an actuall enjoyable experience.
Lindsey R June 17, 2022
Jared was available for all questions and always easy to get a hold of. When communication stalled towards the end Jared was able to fix the issue and got our closing back on track. Jared was great and kept our real estate agent in the loop.
Reply from Jared Hansen: Thank you for your kind words. I am so happy for you two!!
Iotamo F June 12, 2022
I wouldn’t say it was all Jared’s fault. For a first time buyer a lot of these things need to be broken down especially closing cost. I was under the impression we had the funds to close and then three days before closing I’m told we need 3,00$ more. This really put me in a tight spot we’re I was trying to figure out my living situation of my current residence. Communication was a big issue between the processor and underwriting. Sometime it was difficult to get ahold of the processor! It was just a stressful experience.
Reply from Haelee Wood: Thank you for taking the time to share your feedback about your experience with PRMI. We value the voice of our customer as it helps our teams continually improve. We will share your comments internally so we may appropriately address any issues. In the meantime, if you'd like to speak to someone at our corporate office about your experience, we invite you to contact our National Customer Relationship Manager directly at 1-800-255-2792 extension 1000115.