Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
480 Review(s)
4.93
Anna Enzweiler
August 8, 2024
Jared was so patient with me even though I was new to the process, and walked me through each step. With Jared’s help I was able to achieve my dream of homeownership. Thanks!
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Happy to hear that I could assist you through this process, Anna. It was a pleasure working with you. Being new to the process can be daunting, but I'm glad I was able to make it easier for you. Congratulations on achieving the dream of homeownership. If you have any further needs or questions, don't hesitate to reach out. Always here to help!
Stephanie Gamble
August 8, 2024
Thank you Jared! It was great working with you.
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words. I am looking forward to working with you again!
Alice Bainbridge
August 5, 2024
Amber was so patient with me, she had to repeat instructions to me over and over!
I love you Amber!
Reply from Amber Gauthier: I'm truly grateful for your kind words, Alice. It was my pleasure to assist you throughout the process and make everything as clear as possible. Your satisfaction is of utmost importance to me and I'm glad that you had a smooth experience with us at Primary Residential Mortgage, Inc. Hearing your positive feedback makes my day! Don't hesitate to reach out if you need any more help in the future. Always here to assist you. Thank you for choosing us!
Amber Gauthier
Warron Bainbridge
August 3, 2024
How helpful she was at explaining the process of buying a home to my wife! That’s a miracle!
Thank you
Reply from Amber Gauthier: I'm thrilled to hear that you found my guidance helpful during the home buying process, Warron. Making sure my clients understand each step is a top priority for me. It was a pleasure working with you and your wife and I'm glad I could assist. Thank you for the fantastic 5-star review. Looking forward to helping you with any future mortgage needs at Primary Residential Mortgage, Inc.
-Amber Gauthier
Nicholas R Hoffer
August 1, 2024
Tom was very friendly and knowledgeable. He was always very quick to respond and answer any questions we had. He also made sure we understood every step of the process. As first time home buyers we really appreciated that.
Reply from Thomas Malnoske: Thank you for the glowing review, Nicholas! It was a pleasure to assist you throughout the process, especially being first time home buyers. I'm glad that I could help make this experience a positive one for you. If you have any other questions in the future, don't hesitate to reach out. I'm here to help. Enjoy your new home! - Thomas Malnoske, Primary Residential Mortgage, Inc.