Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
371 Review(s)
4.92
Tyler E
August 8, 2023
When I had any questions or issues come up he was quick to act and find the answer
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: thank you for your kind words. I could not be happier for you two!
Ami R
August 7, 2023
Amber went out of her way to make sure this was an easy and less confusing process. Especially when numbers are flying everywhere, she broke everything down for us and made sense of everything. This is our 3rd time working with Amber and highly recommend her services. Thank you, Amber!
Reply from Amber Gauthier: Thank you so much Ami! I'm so happy I could help make the process easier for you. I'm glad you continue to come back to me for all of your mortgage needs. I appreciate your kind words and that you took the time to leave a review. Have a great day!
Isaac Z
July 29, 2023
Michelle was prompt in asking for required documentation and she was attentive to our questions.
Reply from Michelle Gross: Thank you so much for the kind words, Isaac! It was my pleasure to help you through the mortgage process, and I'm so glad it went smoothly. Please let me know if I can ever be of assistance again.
Yvette B
July 29, 2023
Michelle was phenomenal as always! She was able to take a file that wasn't going to close with another lender and she did her magic to make it happen. She saved the day! Although we didn't close in the time as projected, due to no fault of Michelle, she was able to keep it together and make things happen. Her outstanding customer service and connection with her resources is over the top! Thank you Michelle for an awesome experience and dedication. I look forward to working with you again soon!
Mark M
July 29, 2023
First time working with Jared, he did a great job!
Thanks!
Reply from Jared Hansen | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for your kind words!