Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1586 Review(s)
Keith V February 10, 2024
Greg and his team were quick to respond to our questions and clearly explained every step of the process.
Reply from Greg Carll: I'm genuinely delighted to hear about your positive experience, Keith. My team and I at Primary Residential Mortgage, Inc. aim to provide clear and timely communication throughout the process. Your kind words and the 5-star rating are very much appreciated. We're always here to answer your questions and assist you with any future needs. Thanks again for your trust and business.
Charles Dugan F February 10, 2024
His ability to cut costs for closing.
Reply from Greg Carll: I'm thrilled to hear that you found value in my approach to cost-cutting for closing, Charles! I always aim to ensure the financial aspects are handled as smoothly and efficiently as possible. Your 5-star review means a lot to me and the team here at Primary Residential Mortgage, Inc. Thank you for trusting us with your business.
Michelle G January 31, 2024
Very informative, kept us on track and communication was awesome
Reply from Greg Carll: Thank you so much for your kind comments, Michelle. I'm thrilled to hear that you found our communication to be top-notch, and that you felt well-informed and on track throughout the process. Your satisfaction is my top priority. Here at Primary Residential Mortgage, Inc., we always aim to provide our clients with a smooth and worry-free experience. Looking forward to assisting you in the future. Best, Greg Carll.
William S January 22, 2024
Jim is the best!!
Reply from Jim Conway: I'm incredibly grateful for your kind words and the 5-star review, William! It's my utmost pleasure to serve you. I'm thrilled to know that you had a positive experience with me at Primary Residential Mortgage, Inc. If you ever need any financial assistance in the future, don't hesitate to reach out. Thanks once again, William!
Joel C Q January 15, 2024
He made my first time buying very smooth and easy. Definitely learned a lot from him
Reply from Jim Conway: I'm truly thrilled to hear that your first home buying experience was a smooth and educational one, Joel. It's my aim to make the mortgage process as understandable and hassle-free as possible for my clients. Your positive feedback and high rating are much appreciated. Looking forward to assisting you in the future with any mortgage needs you may have. Thanks again for choosing Primary Residential Mortgage, Inc. - Jim Conway.