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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

2171 Review(s)
4.95
Jonathon Maxwell
December 22, 2024
Glen was extremely helpful since we were first time home buyers . He was always available to answer all of our question.
Reply from Glen Peterson: I'm so pleased to hear that you found my services helpful, Jonathon. As a first-time homebuyer, I understand how overwhelming the process can be, and I'm glad I could be there to answer your questions and guide you through it. Thanks for giving me and Primary Residential Mortgage, Inc. a 5-star review. It was a pleasure working with you!
Meghan Jean ODell
December 21, 2024
Everything ran smoothly. This was our first mortgage, so we had a lot of questions and concerns. Communication was timely and informative thoroughout the process.
Reply from Greg Carll: Meghan, thank you for your kind words and the exceptional rating. I'm glad to hear that you had a great experience with your first mortgage at Primary Residential Mortgage, Inc. It's always my aim to keep the communication open and informative throughout the process. Please don't hesitate to reach out if you have any more questions in the future. Thanks again for trusting me with your mortgage needs.
Benjamin
December 21, 2024
Fantastic service with Greg and his team. They made the process seamless and as stress free as possible.
Reply from Greg Carll: I'm thrilled to hear that you found our service to be seamless and stress free, Benjamin. My team and I at Primary Residential Mortgage, Inc. always strive to provide top-notch service and your feedback validates our efforts. Thank you for your kind words and the 5-star rating. You've made our day!
Zoe A
December 12, 2024
Jim helped my boyfriend and I as we bought our first home. He was always available to answer our questions. Buying a home felt scary for us at the start, but Jim explained every step of the process in detail to make sure we felt comfortable with our decisions.
Reply from Jim Conway: I'm truly grateful for your kind words, Zoe. It was a pleasure to guide you through your first home-buying experience. Buying a home is a significant step, and I'm glad I could help make the process less intimidating for you. Remember, I'm always here should you have any future questions or need assistance. Thank you for trusting me and Primary Residential Mortgage, Inc. Enjoy your new home! - Jim Conway
Richard
December 12, 2024
Very professional