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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1598 Review(s)
4.95
Gary C C January 4, 2024
He kept me informed about everything
Reply from Jim Conway: I appreciate your positive feedback, Gary. Ensuring my clients are well-informed throughout the process is a priority for me at Primary Residential Mortgage, Inc. I'm grateful that you took the time to share your experience. Your 5-star rating means a lot and reinforces my commitment to clear and regular communication. Thank you for your trust.
Colleen B December 31, 2023
Quick and easy.
Reply from Greg Carll: I appreciate your excellent rating and positive feedback, Colleen. It was a pleasure to assist you in your mortgage needs with Primary Residential Mortgage, Inc. Your description of the process as 'quick and easy' is what we strive for. If you have any more needs or questions in the future, please don't hesitate to reach out. Thanks again! - Greg Carll
Steve Ritzel December 31, 2023
Greg was very responsive to my questions and made the process as painless as possible. Highly recommended.
Stephen J R December 31, 2023
Greg was very responsive to my questions and made the process as painless as possible. Highly recommended.
Reply from Greg Carll: Thank you very much for the positive review, Stephen! I'm really pleased to hear that you found my responses helpful and the process smooth. Please don't hesitate to get in touch if you have any more questions in the future. Your recommendation is highly appreciated. Thank you for choosing Primary Residential Mortgage, Inc.
Tyler Ross M December 30, 2023
Glen is a great agent, that went above and beyond to ensure we received the best deal possible. He was able to make this a personal experience.
Reply from Glen Peterson | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you Tyler. I'm ecstatic that I met your and Emma's expectations. Enjoy many happy and healthy years in your new home!