Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2171 Review(s)
4.95
Natalie Liounis February 13, 2025
Greg and his team have helped us through the buying process for two homes now, and each time, he has made the process as stress-free as possible. We always have a lot of questions about different scenarios, and the team is always very patient with us and thorough in their responses. We are grateful for their support and definitely recommend their services for anyone looking to buy a home!
Natalie February 12, 2025
Greg made the whole process, from start to finish, very easy, and he answered all of our many questions thoroughly. The team was also very patient with us as we had lots of questions about gift funds from family members. They made everything as stress-free as possible.
Reply from Greg Carll | Sales Manager | Primary Residential Mortgage, Inc.: Natalie, thank you so much for your kind words! I'm thrilled to hear that the process was smooth and stress-free for you. It was my pleasure to assist and answer all your questions, especially regarding the gift funds. Our team always aims to provide the best support possible, and I'm glad we could meet your expectations. If you ever need anything in the future, don't hesitate to reach out.
Tim February 12, 2025
Jim and his team provide a smooth process for their buyers which ultimately affects the seller. Jim is very personable and available. His communication is second to none!
maeve davis February 12, 2025
Daniel V February 6, 2025
He was very consise and to the point while doing his best to provide us with as much information as possible.
Reply from Jim Conway | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Thank you so much, Daniel, for your feedback. I strive to ensure all the information is clear and comprehensive, so I'm glad to hear you felt well-informed throughout the process. It's always my goal to make the mortgage experience as straightforward and positive as possible. If you have any more questions or need assistance in the future, please don't hesitate to reach out.