Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1580 Review(s)
4.95
Derrick Lamont G
February 23, 2024
Scott was patient with explaining the process to me.
I highly recommend him !!!
Reply from Scott Gann: I'm thrilled to hear that you had a positive experience with me, Derrick. At Primary Residential Mortgage, Inc., we aim to provide informative and patient service to all of our clients. I'm glad I could help clarify the process for you, and I appreciate your high recommendation. Should you need any further assistance in the future, don't hesitate to reach out. Thank you for the fantastic rating!
Ruth S
February 19, 2024
That you so much for assisting with this transaction! I am sorry if it was a headache there at the end.
Reply from Greg Carll: I appreciate your kind words, Ruth. It's my job to make transactions as smooth as possible for my clients, and I'm pleased to hear that you're satisfied with the service. Any challenges along the way are part of the process, and I'm here to handle them. Thank you for choosing me and Primary Residential Mortgage, Inc. for your needs, and for the 5-star rating. If you have any more mortgage-related needs in the future, don't hesitate to reach out.
John Dinkel
February 11, 2024
Great overall experience with PRMI. The staff was very helpful and accommodating. I would definitely recommend them if you're in the market to purchase a home.
John Douglas D
February 11, 2024
PRMI was very easy to work with and the staff was super nice.
Reply from Greg Carll: I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It's our priority to keep the loan process smooth and our clients happy. We appreciate your kind words and the 5-star rating, John. Please don't hesitate to reach out if you have any future mortgage needs. Thanks again! - Greg Carll
Keith V
February 10, 2024
Greg and his team were quick to respond to our questions and clearly explained every step of the process.
Reply from Greg Carll: I'm genuinely delighted to hear about your positive experience, Keith. My team and I at Primary Residential Mortgage, Inc. aim to provide clear and timely communication throughout the process. Your kind words and the 5-star rating are very much appreciated. We're always here to answer your questions and assist you with any future needs. Thanks again for your trust and business.