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PRMI Raleigh Customer Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1121 Review(s)
4.89
Ashley Giampietro November 29, 2023
Mike was absolutely awesome. He kept us well-informed throughout our mortgage loan process and was incredibly knowledgeable. He is also very personable and genuine. I would highly recommend him to anyone!
Nicholas G November 29, 2023
Mike is great he keeps us updated through the process and cares about his clients. I would rec Mike to friends and family. Good job Mike.
Reply from Michael Taylor: Thank you for your kind words and 5-star rating, Nicholas! I'm thrilled to hear that you felt well-informed and cared for throughout your experience with Primary Residential Mortgage, Inc. Your recommendation to friends and family is the highest compliment I could receive. Looking forward to serving you, your friends, and family in the future. Best regards, Michael Taylor.
Ashley G November 29, 2023
Mike was absolutely awesome. He kept us well-informed throughout our mortgage loan process and was incredibly knowledgeable. He is also very personable and genuine. I would highly recommend him to anyone!
Reply from Michael Taylor: I'm overjoyed to hear that you had such a positive experience with your mortgage loan process, Ashley. Your words truly mean a lot to me. I strive to keep all my clients well-informed and provide them with the best service possible. Your recommendation is the highest compliment and I truly appreciate it. Thank you for choosing Primary Residential Mortgage, Inc. Looking forward to serving you in the future!
LOKESH B November 10, 2023
Thanks alo Chad for all your support in closing my home and my buyer homes. Everything is 5star from me and from my buyers. Looking forward to work with you again.
Reply from Chad Erling: I'm sincerely appreciative of your positive feedback, Lokesh. It's been a pleasure supporting you and your buyers throughout the home closing process. Your satisfaction and that of your buyers is our top priority at Primary Residential Mortgage, Inc. I'm thrilled to know that our efforts have earned us a 5-star rating from you! I'm looking forward to continuing this fruitful relationship and supporting your future needs. Thank you once more for the wonderful review.
David E November 8, 2023
Chad was communicative, helpful in comparing loan options, and easily reachable. He made the process of buying my first home pleasant and as stress free as possible!
Reply from Chad Erling: I'm thrilled to hear about your excellent experience with Chad Erling at Primary Residential Mortgage, Inc. Your 5-star rating and positive comments are greatly appreciated. It's our team's priority to provide communicative and comprehensive assistance for important life events such as buying your first home. We're glad to hear Chad was able to make this process as pleasant and stress-free as possible for you. We look forward to assisting you again in the future!