Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1121 Review(s)
4.89
Matt K
December 6, 2023
Mike is great to work with. Explains the entire process to the buyers, keeps everyone updated and closes the loans on time!
Reply from Michael Taylor: I sincerely appreciate your positive feedback, Matt. It was a pleasure to guide you through the process, and I'm thrilled to hear that my approach resonated with you. I always strive to keep everyone updated and close loans on time to ensure a smooth experience. Thank you for taking the time to leave me such a kind review and for choosing Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
Rebecca M. S
December 4, 2023
Chad and his team went above and beyond. When one door closed for my client Chad stuck with it and helped her achieve homeownership.
Reply from Chad Erling: We're thrilled to receive such a glowing review from you, Rebecca. Knowing that Chad and his team were able to guide your client through the intricacies of homeownership, especially when faced with challenges, reflects the level of commitment we uphold at Primary Residential Mortgage, Inc. It's fantastic that Chad's perseverance led to a successful outcome. We are grateful for your 5-star rating and thank you for taking the time to share this wonderful experience.
John Artur D
December 2, 2023
Very thorough and knowledgeable. Always available to answer my million questions. Will use again and refer to my friends.
Thanks Chad
Reply from Chad Erling: I'm thrilled to hear about your positive experience with Chad Erling. It's part of our mission to provide knowledgeable and readily available service to our clients. We're delighted that you're planning to use our services again and refer us to your friends. We truly appreciate the 5-star rating and your kind words. Thank you for your trust, John.
Ashley Q
November 30, 2023
Thank you for choosing me as your trusted Realtor partner. Working with an excellent mortgage partner like you allowed us to provide excellent service to our mutual real estate client from contract to close. It was a pleasure to work with you.
Reply from Chad Erling: I'm thrilled to hear that our collaboration was successful and beneficial for our mutual client. Your kind words and the 5-star rating are greatly appreciated. Working with you, Ashley, was also a pleasure and I look forward to future transactions with you as a trusted Realtor partner. Let's continue to strive for excellence in providing service to our clients. Thanks again for your positive feedback.
Liam O
November 29, 2023
Great working with you! Looking forward to the next one. Cheers
Reply from Michael Taylor: I am thrilled to hear about your positive experience, Liam. Your satisfaction is my top priority and it's wonderful to know that it reflects in our recent interaction. I share your excitement for future endeavors and look forward to working with you again. Thank you for taking the time to rate my service with Primary Residential Mortgage, Inc. a 5-star. Your feedback is greatly appreciated. Cheers!