Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1121 Review(s)
4.89
Tiana C
August 25, 2023
He and his team were great to work with
Reply from Chad Erling: Thank you so much for your positive review, Tiana. I'm incredibly pleased to hear that my team and I were able to provide you with such a great experience. We strive to deliver top-notch service at Primary Residential Mortgage, Inc., and your feedback is greatly appreciated. Please don't hesitate to reach out if you need anything in the future.
Lauren R
August 22, 2023
Michael and his team were wonderful to work with. Great experience from start to finish!
Amy H
August 22, 2023
Great easy transaction
Andrew J. M
August 18, 2023
He answered all my dumb questions and kept everything rolling and everyone accountable
Reply from Michael Taylor: I sincerely appreciate your positive feedback, Andrew. There are no dumb questions, especially when it comes to something as significant as a mortgage. It was my pleasure to keep things moving smoothly and ensure everyone involved was held accountable. I'm thrilled to know that you've rated my service at Primary Residential Mortgage, Inc. with 5 stars. Your satisfaction is my highest reward. Looking forward to assisting you in the future. Best regards, Michael Taylor.
Julie T
August 10, 2023
Chad did a great job of keeping me informed throughout the process and promptly answered any questions I had. Chad being a great loan officer has helped me become a better educated consumer.
Reply from Chad Erling: Thank you for taking the time to write a review for Chad Erling at Primary Residential Mortgage, Inc., Julie. We appreciate your high praise and 5.00 star rating. We are so glad to hear that Chad was able to keep you informed and answer any questions you had. We strive to ensure all our customers have the best experience possible. Thanks again for your kind words about Chad and our company.