Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1121 Review(s)
4.89
Sabrina Rose M
July 24, 2023
I appreciated Chad’s professional insights, experienced guidance and regular communication. He was professional and kept me informed without being too overbearing or aggressive. I would certainly recommend him to anyone looking for a seamless home-buying experience.
Reply from Chad Erling: Thank you for your kind words, Sabrina! We are so pleased to hear that Chad’s professional insights, experienced guidance and regular communication contributed to a seamless home-buying experience. We appreciate your support and your 5-star rating of Primary Residential Mortgage, Inc.
Joan Rodriguez T
July 23, 2023
Chad has been on top of everything! He responds to all my questions and concerns right away. He made the process very smooth! I would recommend Chad in heartbeat!
Melissa R
July 16, 2023
Excellent Customer Service. Streamlined to assist first time home buyers.
Sharon Evans by Christy W
July 14, 2023
This was my first loan working with Michael Taylor and he and his staff were amazing. The communication was top notch and while we didn't close on time, we all had an amazing experience and closed on this home with minimal hiccups.
Walter D
July 4, 2023
Chad took time out of his personal time to answer the phone after hours. He worked hard to make sure that we was not going to be let down again. I will send all of my friends and family to him. Chad is the best!