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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

446 Review(s)
4.97
Lyndsay E T October 4, 2023
Very knowledgeable, quick to respond, and friendly.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm glad to hear that you had such a positive experience, Lyndsay! Your feedback is greatly appreciated, it was truly my pleasure to assist you. It's always rewarding to hear that my experience and responsiveness had a positive impact. If you ever have more questions in the future, don't hesitate to reach out. Thanks again for allowing me to play a small role in this exciting chapter of your lives. Mike
Karen T October 4, 2023
I’ve been working with Mike for many years. His experience, expertise and commitment to our mutual clients is second to none! Karen T.
Megan E September 20, 2023
Thank you for a smooth transaction and great communication from client-lender contact all the way to closing. Your partnership and assistance not only during the under contract period but during the buyers home search was above and beyond. My clients have only wonderful things to say about their experience with PRMI as well!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: We are truly grateful for your kind words, Megan. Knowing that you had a smooth transaction and great communication experience with PRMI only pushes us to work harder and continue exceeding expectations. Your positive feedback is greatly appreciated. Looking forward to any future transactions we may have together. Thanks again for choosing Primary Residential Mortgage, Inc. Mike and Barry
William B September 20, 2023
Mike was great. Helped us cross the finish line with no issues.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: We are glad to hear that you had a smooth experience, Bill! Helping clients like you cross the finish line with no issues is what we strive for at Primary Residential Mortgage, Inc. Your positive feedback is greatly appreciated, and it was our pleasure to assist you. Thank you for the 5-star review. We look forward to working with you again in the future. Best wishes, Mike Lorenzini and Barry Friedman
Cindi W September 17, 2023
Very quick to resound. Counceled us when asked questions. Very attentive and very informative. Kept us updated on a frequent basis
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you had a positive experience, Cindi! I always aim to provide the best service to my clients, and it's rewarding to know that I was able to meet your needs. Your feedback about my prompt response, attentive service and frequent updates is greatly appreciated. I always strive to keep my clients informed and well-guided throughout the process. Thank you for giving me the opportunity to serve you and for your wonderful review. It was my pleasure working with you.