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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

446 Review(s)
4.97
Homere Junior P October 23, 2023
Mike and his team were exceptionnal, since day one. We really appreciate the helpfull instructive videos, which kept us inform on how to manage our finance throughout the whole process. We appreciate his 24/7 availability to help answer all of our question. Thank you for helping us becoming a proud home owner.
Reply from Mike Lorenzini: I am truly humbled by your encouraging review, Homere. Providing you with the guidance necessary to navigate this process was my utmost priority. I am thrilled to hear the instructional videos were beneficial and that my availability provided the timely assistance you needed. It was an honor to aid in your journey to homeownership. Remember, if you have any more questions in the future, I am always here to help. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to share your experience.
Jackie R October 20, 2023
Barry was wonderful to work with
Kevin Patrick P October 15, 2023
Mike, and others, at PRMI were consistently readily available and responsive to our questions and needs during the process.
Paige Anne S October 14, 2023
All paperwork was timely and submitted quickly.
Reply from Mike Lorenzini: I appreciate your positive feedback, Paige. It was my pleasure to ensure that the paperwork for your mortgage process with Primary Residential Mortgage, Inc. was handled promptly. If you have any other needs or questions, don't hesitate to reach out. Your satisfaction is my top priority. Thank you once again for the full 5-star rating.
Jason D T October 5, 2023
Mike is very knowledgeable, personable and straight forward. He made us feel like we were his biggest priority, and kept the process as stress free as possible.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for the glowing review, Jason. I'm thrilled to hear that your experience financing you first home with Primary Residential Mortgage, Inc. was stress-free and enjoyable. It was a pleasure working with you and making you feel like a priority - because you are! Always here to help with your mortgage needs. Thanks again for your trust and support. - Mike