Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
447 Review(s)
4.97
James A L
June 10, 2023
Extremely knowledgeable on the loan application process. Quick to respond, request documents/information, and confirm that all of this has been submitted properly. Maintained open, honest, and professional communication throughout the entire process while explaining all of the complex legalese in layman’s terms.
A good person all around who was always in high spirits and friendly!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you, James, for your generous feedback. I'm extremely pleased to hear that you found my assistance valuable, especially with the loan application process. My aim is always to make these complex processes as simple and understandable as possible for my clients, so I'm glad I was able to achieve that for you. Your kind words are greatly appreciated, and they motivate me to continue providing the best service. It was a pleasure working with you and I look forward to our future interactions. Best regards, Mike Lorenzini | Loan Officer | Primary Residential Mortgage, Inc.
Robert Michael N
June 8, 2023
Absolute professional! Could not have made the buying process any easier! Thank you!
Marissa L K
June 7, 2023
Mike helped us navigate the process as first-time homebuyers and made sure we understood everything. He worked through a lot of bumps in the road to help us close.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm absolutely thrilled to hear that your first-time home buying process was a positive experience, Marissa. It's my job to ensure that the process is as smooth as possible, no matter how many bumps in the road we might encounter. I'm so glad I was able to help you close on your home. Remember, if you have any more questions in the future or need assistance with anything else, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc. and for your kind words!
Rachelann E L
January 22, 2023
Mike was always very helpful and got us everything we needed!