Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
480 Review(s)
4.97
Samantha Bowling
October 10, 2024
Mike & his team was great to work with! They closed the deal on time and made the transaction smooth for my client and myself.
Colin R Kilpatrick
October 7, 2024
We were very pleased with the proactive communication, patience with our questions, and professionalism.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Colin, thank you for your kind words, it was truly our pleasure to have the opportunity to assist you with your home purchase. Mike & Barry
Kayla Huffman
October 7, 2024
Mike was absolutely amazing to work with. Timely updates and always answered my questions in great detail!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm glad to hear that you had a positive experience, Kayla! It was an absolute pleasure to assist you. Your feedback means a lot to me. Thanks for the 5-star review!
Christina Nelson
October 4, 2024
Mike lorenzini is one of the most professional lenders I know. His expertise and performance bring satisfaction to every client
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Christina. I strive to offer the highest level of service and expertise, so it's rewarding to know it's appreciated. Your feedback means a lot to me and the team at Primary Residential Mortgage, Inc. Thank you again for taking the time to share your experience and for the 5-star rating. Looking forward to assisting you again in the future.
Dario Hashemi
October 1, 2024
Mike was very professional and very welcoming at the closing. He answered all of my questions while I was signing my documents about the loan and ensured to notify me if any changes do arise.
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear you had a positive experience, Dario! I pride myself on making the closing process as clear and straightforward as possible. Don't hesitate to reach out if you ever need anything else. Thanks for taking the time to leave a review and for the full 5-stars.