Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
447 Review(s)
4.97
Barbara B
December 15, 2023
Thanks Mike
You are team we're user friendly, professional and easy to work with!
Barbara
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm delighted to hear you had such a positive experience, Barbara. Our goal at Primary Residential Mortgage, Inc. is to provide a user-friendly and professional service. Thank you for your kind words and the 5-star rating. Looking forward to assisting you in the future. - Mike Lorenzini
Tig W
December 15, 2023
Mike is an outstanding lender. He is professional and knowledgeable. I trust the deal will close on time when Mike is the lender!
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Tig. I'm glad that I could meet your expectations and ensure a smooth transaction.
Thanks again for your 5-star review, look forward to working with you again soon. :-)
Mary C
December 15, 2023
Mike,
Thanks so much for your honesty and all your hard work. It was much appreciated!
Mary Chambers
Reply from Mike Lorenzini | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Your kind words truly mean a lot to me. I always strive to be honest and forthcoming with information and your feedback affirms that. It was a pleasure working with you. Thank you for the stellar rating, and I hope to have the opportunity to work with you again in the future. Happy Holidays! Mike
Brandy S
December 8, 2023
Wouldn’t use anyone else!!!! Best lender ever:)
Reply from Mike Lorenzini: I'm truly humbled by your generous rating and kind words, Brandy. I'm thrilled to know that your experience with us at Primary Residential Mortgage, Inc. was a positive one. We're always ready to go the extra mile for our customers. I look forward to assisting you again in the future! Thanks a million for your trust and support. Best regards, Mike Lorenzini.
Natalia T K
October 26, 2023
Very responsive and helpful regarding questions.
Reply from Mike Lorenzini: I'm thrilled to hear that you found my service responsive and helpful, Natalia. It's always my goal to ensure that all your questions are answered promptly and accurately. Thank you for the perfect rating and for choosing me and Primary Residential Mortgage, Inc. for your mortgage needs. Looking forward to assisting you again in the future.