Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
272 Review(s)
4.98
Liam P
April 1, 2024
Joanna was super helpful. She was always letting me know of programs I qualified for and providing me with time-sensitive updates. This process has been stressless for me and I know it's because of how hard everyone worked. I am grateful and appreciate all of the work it took to get here!
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Liam, it was my pleasure to help you! I'm so glad that it all worked out and that we were able to get you into a new home. Congrats to you and Amanda!
Claire L
March 30, 2024
She was great and very knowledgable!
Reply from Joanna Rushing: Thanks, Claire! Congrats to you and Luke!
Ivonne P
March 28, 2024
Thank you for your hard work!
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: My pleasure, Ivonne!
Alfonso M N
March 27, 2024
She explained everything I was not familiar with and if they’re was a topic I was familiar she explained it in better detail. She’s punctual and gets things done. She answered all my questions I had. She made the loan process and closing smooth and non stressful for me. You can tell she loves what she does!
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks so much, Alfonso! Congratulations!
Lucero H
March 27, 2024
Great communication with weekly updates and fast response times! Looking forward to working with Joanna again soon!