Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
3274 Review(s)
4.93
James J R
March 17, 2024
Very thorough and timely. Dealt with my numerous calls and reassured me throughout a very nerve racking process (no fault of Nick or PRMI), just a very big deal for me as a first time home buyer
Reply from Nicholas Viveiros: I'm truly grateful for your kind words, James. It was my pleasure to guide you through this significant step in your life. I understand the process can be stressful, especially for a first-time home buyer, and I'm glad I was able to provide reassurance throughout. At Primary Residential Mortgage, Inc., we always strive to provide timely and thorough service. Please don't hesitate to reach out again if you need anything in the future. Thank you for the 5-star review!
Jose N
March 13, 2024
Muy bellas he impresionante
Reply from Mauricio Garces: Muchas gracias, Jose. Estoy muy agradecido por tus amables palabras y la calificación de 5 estrellas. En Primary Residential Mortgage, Inc., siempre nos esforzamos por brindar el mejor servicio. Es un placer saber que has encontrado nuestro trabajo impresionante. ¡Espero poder seguir trabajando contigo en el futuro!
Michael J D
March 13, 2024
Ken was great to work with,kept me informed through out the process,and we got it done!
Reply from Kenneth Cesaro: I'm truly grateful for your positive review, Michael. It was my pleasure to work with you and keep you informed throughout the process. At Primary Residential Mortgage, Inc., we aim to turn complex procedures into smooth transactions. I'm glad to hear that we could achieve this for you. Thank you for your trust in me and my team. We look forward to assisting you in the future.
Jason P
March 10, 2024
There was never a mention that I was paying for points. I paid over $7000 for an interest point and was not told about that. I guess part of it is my fault for not asking about that. When the discussion is all about I will most likely refinancing soon to get a better loan. Paying 7k for points does not seem in my best interest. Should have been a discussion about this.
Kepler D
March 9, 2024
She is very patient and very professional. I highly recommend Ashley to people who want to buy a house.
Reply from Ashley Messina: Thank you so much for the glowing review, Kepler! Your kind words truly mean a lot to me. I'm delighted to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It was my pleasure to assist you with your home buying process, and I'm happy you found my services to be professional and patient. I look forward to helping more people with their home buying needs in the future. Thanks again for the recommendation!