Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
3274 Review(s)
4.93
Timothy J A
February 5, 2024
Walked us through everything. Was prompt at returning phone calls. Answered every question we had with the utmost patience
Reply from Nicholas Viveiros: I genuinely appreciate your kind words and 5-star rating, Timothy. It was a pleasure to walk you through the process and provide prompt responses to your queries. Ensuring that you felt comfortable and well-informed was my top priority. If you have any more questions in the future, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc.
Kyle D
February 4, 2024
She was extremely attentive and made sure everything was in order to close in just 30 days! Thanks Pam!
Reply from Pamela Britt: I'm so glad to hear that you had a positive experience, Kyle! Making sure all details are attended to for a quick and smooth closing is my top priority. Your kind words have truly made my day! Thank you for choosing Primary Residential Mortgage, Inc., and don't hesitate to reach out if you need anything in the future. Sincerely, Pamela Britt.
Matthew F
January 28, 2024
Very helpful, courteous, explained the entire process, helped with the anxiety of the entire process. Highly recommended
Reply from Darrin Ruzzano: I'm incredibly grateful for your kind words, Matthew. I always strive to provide a smooth and stress-free experience for our clients at Primary Residential Mortgage, Inc. I'm delighted to hear that you found the process well-explained and easy to navigate. Your recommendation means a lot to me. Thank you for taking the time to share your feedback. If you have any future needs or questions, don't hesitate to reach out.
Tiara O
January 24, 2024
He always answered any of my questions. He even spoke with me why he was on vacation. He was just All Around Amazing to work with!!!
Reply from Kevin Johnson: Thanks Tiara. You and Keith were outstanding to work with as well. As I told your Husband, I couldn't think of two people more deserving of purchasing a new home. Congrats!
Sindy S M
January 22, 2024
Mauricio exelente persona resolviendo, Gracias por la ayuda!!!
Reply from Mauricio Garces: I'm delighted to hear that you had a positive experience, Sindy! Your satisfaction is my top priority, and your kind words affirm the hard work we put in every day at Primary Residential Mortgage, Inc. Thank you for your wonderful review and the full 5 stars – it truly means a lot. If you ever need any further assistance, don't hesitate to reach out.