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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

3274 Review(s)
4.93
Wildalis A March 24, 2024
Amanda was great throughout the whole process! She helped answer any questions and concerns we had, and broke everything down for us in a way we understood. She helped make this process smoother and was so kind and encouraging, which we appreciated! I would recommend her to anyone and we will be working with her again in the future!
Wildalis A March 24, 2024
Amanda was great throughout the whole process! She explained everything really well and was there to answer any questions we had. She was so sweet and encouraging, and we really appreciated her and her work!
Reply from Amanda Mendez: Thank you so much for the kind words, Wildalis! I'm thrilled to hear that you felt supported during the entire process and that my explanations were helpful for you. It's always my aim to make sure any questions or concerns are thoroughly addressed. It was truly a pleasure working with you. Thanks again for choosing Primary Residential Mortgage, Inc. and for taking the time to leave such a wonderful review. I really appreciate it!
Gregory L March 23, 2024
Very helpful, I would not able to make without your and going above and beyond to make this successful accomplishment. Thanks for all
Reply from Sam Montes: I'm thrilled to hear that you found my services helpful, Gregory. It's my goal to go above and beyond for all my clients at Primary Residential Mortgage, Inc. Your successful accomplishment is indeed a shared victory for both of us. Your kind words and the perfect rating mean a lot to me. Looking forward to assisting you in the future. Many thanks!
Austin A March 18, 2024
Anytime I needed to get in contact with him did not matter time of the day I got an answer. Got me the best possible deal he could going above and beyond for me. I got treated not as a client but as part of his family.
Reply from Nicholas Viveiros: I'm truly touched by your kind words, Austin. I'm glad that I was able to provide you with the high standard of service that Primary Residential Mortgage, Inc. is known for. It was a pleasure to assist you, and I always strive to ensure my clients feel part of the family. Here's to your new home and the best deals possible. Please, don't hesitate to reach out if you need anything in the future. Thank you for your 5-star review, it means a lot!
Yves Nolan F March 18, 2024
Listening to the customer more.