Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
3960 Review(s)
4.93
Mouhamadou Nassirou December 10, 2024
Nick was very helpful throughout the proces. He answered all the questions i had.
Reply from Nicholas Viveiros: I'm thrilled to hear that you found my assistance helpful, Mouhamadou! It's always my goal to make the mortgage process as clear and seamless as possible for my clients. If you ever have any more questions in the future, don't hesitate to reach out. Thank you for taking the time to leave a review and for the 5-star rating, it's truly appreciated. Looking forward to assisting you again with any future mortgage needs at Primary Residential Mortgage, Inc. - Nicholas Viveiros.
Flora S December 10, 2024
Steven was friendly, helpful, enthusiastic, and informative during every stage of the lending process. He is always available and upfront, always going the extra mile. I am so lucky to have worked with him!
Reply from Steven Hawes: Hi Flora, I'm absolutely delighted to hear that you had such a positive experience during our lending process. I strive to be as helpful, informative, and available as possible for all my clients - your satisfaction is my priority. Your positive words mean a lot to me and I'm glad I could assist you. Thank you so much for choosing Primary Residential Mortgage, Inc., and for your wonderful review. It was a pleasure working with you!
Virginia M December 9, 2024
Pam is on it, she worked tirelessly to get us the best rates and ensureed that closing worked with our busy schedules. We appreciated her input throughout the process.
Reply from Pamela Britt: So glad to hear that you had a positive experience, Virginia! I'm thrilled to know I could help make the process more convenient for you. It's important to me to provide the best service and rates that I can. I enjoyed working with you and I'm here if you have any future mortgage needs. Thank you for choosing to work with me at Primary Residential Mortgage, Inc., and for taking the time to share your review.
Vincent December 8, 2024
Made my life easy
Reply from Steven Hawes: I'm grateful to read your review, Vincent. It's always a top priority to make the mortgage process as straightforward and easy as possible. I'm glad I could achieve this for you. Your 5-star rating means a lot to me and the whole team at Primary Residential Mortgage, Inc. Looking forward to assisting you again in the future.
Brian F December 7, 2024
easy and seamless
Reply from Pamela Britt | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so kindly. I am so grateful to loyal clients like you.