Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
3274 Review(s)
4.93
Erno D
April 21, 2024
Jon. Did help me a lot from the start of the process still the end Great job!
Michael M
April 19, 2024
Great guy, great communication!
Reply from Juan Cerda: I sincerely appreciate your kind words and high rating, Michael. Communication is a vital aspect of my job at Primary Residential Mortgage, Inc., so I'm glad to know I was able to meet your expectations. Thank you for taking the time to share your positive experience. Looking forward to assisting you in the future.
Salvana S
April 19, 2024
Very flexible and always available for questions, off hrs too. Great friendly disposition and very committed.
Reply from Sam Montes: I'm truly humbled by your kind words, Salvana. Ensuring that all your questions are answered, especially outside conventional hours, is part of the service I strive to provide at Primary Residential Mortgage, Inc. I am thrilled to know that you appreciated my dedication and friendly disposition. Your positive feedback and the 5-star rating mean a lot to me. Thank you for choosing me as your mortgage professional. Looking forward to serving you again in the future.
Jonathan P
April 18, 2024
Thank you Steven! It was a pleasure working with you.
Reply from Steven Hawes: I'm delighted to hear that you had a positive experience, Jonathan. Your satisfaction is my top priority. I hope to have the opportunity to work with you again in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to leave a fantastic review!
Amanda L
April 17, 2024
He was personable and very helpful with explaining things and answering my questions
Reply from Jonathan Joubert: Thank you for your kind words, Amanda. I'm very pleased to hear that you found my services to be helpful and efficient. It was a pleasure assisting you with your questions and concerns. Here at Primary Residential Mortgage, Inc., we strive to provide the best service possible. Your positive feedback means a lot to me and our team. If you have any more questions in the future, please don't hesitate to reach out. Thanks again for the wonderful review!