Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
571 Review(s)
4.97
Christie Conley
October 11, 2023
Jim is the BEST lender around!! If you want excellent communication, exceptional expertise and advice and someone who cares about clients above all, you've found the right guy! Consistently closes loans early, with his ducks in a row, taking the stress out of the process of buying a home for sure.
Jim Aberle
October 7, 2023
Kept us well informed throughout the loan process. Very smooth!
James A
October 7, 2023
Kept us well-informed on the status of our loan and requirements needed to get to closing.
Reply from Jim Willis: I appreciate your kind words and the 5-star rating, James. It was a pleasure assisting you in your loan process. At Primary Residential Mortgage, Inc., we always strive to keep our clients well-informed and ensure a smooth journey to closing. Should you have any future needs or questions, don't hesitate to reach out. Thank you once again for your trust and business.
NORMA D M
October 6, 2023
Jim's willingness to work through questions and scenarios with us prior to closing was so much appreciated.
Reply from Jim Willis: I'm overjoyed to hear that you had a positive experience working with me. Your appreciation means a lot. It was a pleasure navigating through all the scenarios and questions prior to closing with you. Ensuring you felt comfortable and well-informed is always my top priority. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to leave such a wonderful review. Looking forward to any future opportunities to assist you.
Tami C
September 21, 2023
Very pleased with the job you did. You were excellent to work with. Look forward to our next transaction. Tami Cheatley