Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
571 Review(s)
4.97
Chris R
March 13, 2024
Jim is easy to work with and very responsive to all of my questions. They made the whole process very easy and stress free.
Reply from Jim Willis: I'm really appreciative of your kind words and stellar rating, Chris. It was a pleasure working with you, making your experience as smooth and stress-free as possible is always my goal. Don't hesitate to reach out if you have any future questions. Thanks again for choosing Primary Residential Mortgage, Inc.
Larry B
March 13, 2024
I am a Simple Person hard to deal with sometimes, but Honest, Trustworthy and to the Point! Jim Willis is a Prelesional NO B.S. Straight to the Point just like me! We had to do some manipulating and turning numbers to make everything line up and when we finished wrenching the numbers success was ours.. Jim Willis should be called Mr. Wizard! GREAT JOB Jim. GIVE HIM Six Stars You Made my Wife Very Happy Thanks Mr. Willis
Reply from Jim Willis: I'm truly humbled by your positive review, Larry. It's always my aim to make the mortgage process as seamless and transparent as possible for my clients. I'm glad to hear that we were able to manipulate the numbers and achieve success. Your nickname for me, "Mr. Wizard", put a big smile on my face! I'm always here to help and it really warms my heart knowing I could contribute to your wife's happiness. Remember, should you need anything in the future, don't hesitate to reach out. Thank you for trusting me and Primary Residential Mortgage, Inc. with your mortgage needs.
Collin P
February 29, 2024
Very quick and easy close, our clients were very happy with the outcome.
Reply from Jim Willis: I'm really glad to hear that you had a positive experience, Collin. At Primary Residential Mortgage, Inc., we always strive for quick and easy closings, so it's wonderful to hear that we were able to provide that for you. Thank you for the stellar rating! If you ever need assistance in the future, don't hesitate to reach out. Best regards, Jim Willis.
Raegan M
February 15, 2024
Jim was great! Answered every question I had (I had a lot of them) and was very kind.
Reply from Jim Willis: I greatly appreciate your kind words and 5-star rating, Raegan! I'm glad to hear that I was able to help in answering all your questions and ensuring you had a positive experience with Primary Residential Mortgage, Inc. It's always my goal to provide excellent service. Don't hesitate to get in touch if you have any more questions in the future. Thanks again!
Aaron L G
February 15, 2024
Very easy to deal with and very transparent.
Reply from Jim Willis: I'm grateful for your kind words and stellar rating, Aaron. At Primary Residential Mortgage, Inc., we always aim to provide transparency and ease in all our dealings. It's fantastic to hear that this was your experience. Should you require any further assistance in the future, please don't hesitate to reach out. Thank you for choosing us. Sincerely, Jim Willis.