Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
571 Review(s)
4.97
Kara M
September 11, 2023
Always a pleasure to work with you, thank you for all you do!
Elite Medical center
August 30, 2023
Definitely recommend to all my family and friends . I love the experience and how smoothly Jim and Justin helped me ! I’m sure there more people in company and I like say thank you to everyone who helped to with home loans , I wish I knew you guys earlier 🙏🏽🙏🏽🙏🏽❤️❤️❤️🖤🖤🖤I can’t thank you enough for your hard work . God bless you and your family’s 🙌🏾🙌🏾🙌🏾
Alexi G
August 30, 2023
Great team I love experience working on my home loan ! Justin and Jim is great people and they know how to get it done ✅. Jim and Justin explain from beginning every step and I follow there orders and guess what I am home owner first time and they did it perfectly. Highly recommend to everyone to listen and provide everything Justin is asking 😎. I can’t thank you enough for Amazing experience and new home 🙏🏽🙏🏽🙏🏽❤️❤️❤️🖤🖤🖤! Thank you and god bless your family’s fellas !
Reply from Jim Willis: Alexi, your kind words have made my day! I'm thrilled to hear about your positive experience working with Justin and myself. It was a pleasure working on your home loan and guiding you through the process. Congratulations once again on becoming a first-time homeowner, and I'm glad we could be a part of that journey. Your recommendation means the world to us. If you ever need any assistance in the future, don't hesitate to reach out. Take care and enjoy your new home! God bless your family as well. Thank you! - Jim Willis, Primary Residential Mortgage, Inc.
Fortino S
August 22, 2023
Jim and his team were great as always! They are on top of everything and we never had to wait for anything. Just a great experience and will continue to use his help on any future home purchase.
Reply from Jim Willis: Thank you so much for the stellar review, Fortino! I'm thrilled to hear that you had such a positive experience with my team and me at Primary Residential Mortgage, Inc. Knowing that our attentiveness and efficiency contributed to your great experience is truly rewarding. Your continued support means a lot to us and we look forward to assisting you with future home purchases. Best wishes!
Marissa J S
August 21, 2023
Jim does an amazing job! He has helped us before as well. He has amazing communication and does great all around. He is knowledgeable and takes time to explain the things that we had questions on. I will happily use his talents again and partner in the future. Thank you!
Reply from Jim Willis: I'm absolutely thrilled to hear of your positive experience, Marissa! Here at Primary Residential Mortgage, Inc., we strive to provide the best service to our clients and it's wonderful to know that my efforts have been appreciated. It was a pleasure helping you and answering all your questions. Looking forward to our future partnerships. Thanks once again for your kind words and the fantastic 5-star rating!