Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
65 Review(s)
5.0
Debra L September 18, 2024
Her knowledge and how fast everything was done.
Reply from Rachel Hemmingson: I'm delighted to hear that you had such a positive experience, Debra! I strive to provide efficient and knowledgeable service for all my clients at Primary Residential Mortgage, Inc. Your feedback is greatly appreciated and I look forward to assisting you again in the future. Thank you for the 5-star review! -Rachel Hemmingson
Greg September 1, 2024
Rachel Hemmingson listens and repeats what she believes she heard which is usually correct. I feel like she is a team player and goes “to bat” to help me get a good deal. I believe we have become friends, and I have not seen that before when dealing with finances. She is the real deal.
Gregory D August 26, 2024
Rachel listens and repeats what she believes she heard which is usually correct. I feel like she is a team player and goes “to bat” to help me get a good deal. I believe we have become friends, and I have not seen that before when dealing with finances. She is the real deal.
Reply from Rachel Hemmingson: I'm truly delighted to hear such positive feedback, Gregory! It's really important to me that my clients feel heard and understood, so I'm glad that's been your experience. Working "to bat" for you is simply part of my commitment to ensuring you get the best possible deal. I have thoroughly enjoyed our interactions and am glad to have had the opportunity to build a friendship with you. Here at Primary Residential Mortgage, Inc., we believe in putting people first and it's heartening to hear when we've succeeded. Looking forward to our continued partnership. Thank you for the 5-star rating!
From,
Rachel Hemmingson
Nancy Lorena May 3, 2024
her confidence and knowlowledge
Reply from Rachel Hemmingson: I'm thrilled to hear that you had a positive experience, Nancy! Your 5-star rating is very much appreciated. It's my aim to ensure that every client feels confident and well-informed, so it's wonderful to hear that I succeeded in that with you. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc.
Barbara C March 7, 2023
Rachel went through a lot of changes during the original application and eventual processing of of my HECM. Throughout it all she always kept me well informed and up to date.