Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
571 Review(s)
4.97
Uldis J B
January 1, 2024
Prompt return of calls, very kind and friendly
Reply from Jim Willis: I greatly appreciate you taking the time to leave such a positive review, Uldis. I'm delighted to hear that my service was up to your expectations. At Primary Residential Mortgage, Inc., we always aim to be prompt and friendly, so I'm glad I could make your experience a good one. Please feel free to reach out any time you need assistance in the future. Thanks again for your kind words and the full five-star rating.
Victor B
December 28, 2023
thank you for your help!
Ryan P B
December 4, 2023
Jim was quick to getting our process started and always stayed on top of everything along the way.
Reply from Jim Willis: I'm thrilled to hear that you found our process efficient and satisfactory, Ryan. It was my pleasure to assist and stay on top of everything throughout your experience with Primary Residential Mortgage, Inc. Your positive feedback and the 5-star rating are truly appreciated. Thank you for choosing our services and should you need any further assistance in the future, don't hesitate to reach out. – Jim Willis
Charles C
November 20, 2023
It was a very easy process
Reply from Jim Willis: I'm thrilled to hear you found the process easy, Charles! That's always our goal at Primary Residential Mortgage, Inc. We strive to provide a seamless experience for our customers. Thank you for your 5-star review. Your feedback is greatly appreciated.