Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2530 Review(s)
4.93
Robert S M
April 18, 2024
Joanna was amazing, she made home buying very easy for us. She always quick to answer any questions we had. She let us know step by step what was needed and what was expected. I would recommend Joanna and her team to anyone.
Reply from Joanna Rushing | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Robert! Congrats to you and your family on your new home!
Juan Fernando Brambila R
April 18, 2024
Thank you so much for always taking such good care of my clients needs!
Reply from Isabel Chavez: I'm truly thankful for your positive feedback! Ensuring the needs of our clients are met is always my top priority. Reviews like yours reassure me that I am heading in the right direction. I look forward to our continued partnership! Isabel Chavez.
Desiree R M
April 17, 2024
Lynette was great and very helpful! She got us the best rate possible and we had a smooth closing!
Reply from Lynette Turpen: I'm truly grateful for your kind words, Desiree. It was my pleasure to help you purchase your first home. I’m glad it was a pleasant experience. I always strive to provide the highest level of service. Please don't hesitate to reach out if there's anything else I can assist with in the future. Congratulations on your new home!
Sammy C M
April 17, 2024
She was very professional and answered my questions when needed and never made me feel like I was bugging her
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for the positive feedback, Sammy. I'm glad to hear that you felt comfortable asking questions and that you had a good experience working with me at Primary Residential Mortgage, Inc. congratulations on your new home!
Michelle R G
April 16, 2024
Matt was very helpful and answered all of our questions and concerns... He was always available and answered our calls even after hours. Matt even went to the closing to make sure everything went smooth. We have recommended Matt to some of our friends. Thank you so much Matt, Man Phan and the whole team. We are truly appreciative of all of your hard work.
Reply from Matt Hunter: Thank you Michelle! It was great working with you. The fact that I'm part of a local team where we can get answers quickly to any questions that come up in the loan process is what really makes us shine. "Local delivers results!" I always say.