Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2530 Review(s)
4.93
Gregory Sean F
April 26, 2024
Very professional
Reply from Christine Turpen-Patton: Thank you Gregory. Appreciate the feedback. Glad we could get this done for you and will look forward to the day we can refinance you into a lower rate!!!!
Eric K
April 26, 2024
Lori is an excellent Loan Officer who takes amazing care of her clients.
Reply from Lori Muller | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Eric, this review means a lot coming from you. Thank you so much!
Brooke A F
April 25, 2024
No problems at all; Easy from start to finish!
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you, Brooke! It was a pleasure working with you. Congrats to you and your sellers! :)
Dinh Cong N
April 24, 2024
Nhi is a nice person that help and explain to me really details what I need to know and what I should do!
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Dinh thank you for the 5-star review! What an accomplishment to buy your first home at such a young age, thank you for choosing me to assist you! Congratulations again!!
Maxwell R
April 24, 2024
Nhi is a fantastic communicator and a very skilled professional. Being a first time homebuyer is an intimidating and stressful process. Still, around each turn, Nhi guided, informed, and supported us. In fact, we explored alternative financing options including our local credit union, however, we resolved to stay the course with Nhi due to her clear commitment to support us in ways we valued and appreciated. Thank you Nhi! At the end of the process, I found being a first time homebuyer to be less stressful than it was an exciting and meaningful adventure.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm incredibly thankful for your kind words and positive feedback, Max! It was truly a pleasure working with you throughout your home buying journey. It makes me happy to know that I could provide the support and guidance you needed. Please don't hesitate to reach out if you ever need anything. Congrats again on your new home!!