Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2530 Review(s)
4.93
Keila R
April 15, 2024
You are wonderful to work with!!!!!
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: This means so much to me, thanks Keila! Let's do this more often!! :)
Molly L M
April 15, 2024
You did great!!!
Reply from Isabel Chavez: Thank you so much, Molly, for taking the time to leave this rating. I'm happy to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It was an absolute pleasure working with you. Please don't hesitate to reach out if there's anything more we can do for you.
Laurie A G
April 15, 2024
Thank you for your friendship and hard work!
Reply from Christine Turpen-Patton | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so much. It was great working with you!!!!!
Nathan Joseph C
April 15, 2024
I would recommend Matt Hunter any time out of the day if your interested in purchasing a forever home! He was so helpful when any questions were needed. And So responsive every phone call or text we sent. The professionalism was outstanding.
Reply from Matt Hunter: Thank you Nathan for that amazing review. I especially like working with first-time homebuyers such as yourselves because there can be so many twists and turns to navigate in the purchase and mortgage approval processes. It was great being a part of you buying an amazing home for you and your beautiful family. All the best!
Nicholas P
April 12, 2024
My experience with Lori Muller at PRMI was nothing short of exceptional. Lori was incredibly professional, handling every aspect of the loan process with expertise and efficiency. She impressed me with her proactive approach, ensuring that everything moved smoothly from start to finish.
What truly set Lori apart was her amazing support team, enhancing the overall experience with their coordinated efforts. It's clear they are well-versed in their roles, providing a seamless service that complements Lori's skills perfectly.
Above all, Lori makes things happen. Whether it was securing the best rates or meeting tight deadlines, she consistently went above and beyond to meet my needs. Her knowledge, support team, and ability to deliver results make Lori Muller a highly recommended Loan Officer for anyone looking to navigate the loan process with ease and confidence.
Reply from Lori Muller: Thank you so much for the fantastic review, Nicholas! I'm thrilled to hear that you had such a positive experience with me and my team at Primary Residential Mortgage, Inc. Your kind words mean a lot. We strive to provide the best service possible and we're delighted to know that our efforts were well received in your case. Your journey through the loan process is exactly what we aim for - smooth, efficient, and confident. We take pride in our proactive approach and are pleased to hear it made a significant difference to your experience. Our team is indeed well-versed in their roles and it's wonderful to see their hard work recognized. It was a pleasure to help you secure the best rates and meet your tight deadlines, and I'm so glad you felt supported throughout the entire process. We appreciate your high recommendation and it was truly a pleasure serving you as your Loan Officer. We look forward to assisting you with any future needs. Thanks again, Nicholas!