Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2547 Review(s)
4.93
Sammy C M
April 17, 2024
She was very professional and answered my questions when needed and never made me feel like I was bugging her
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for the positive feedback, Sammy. I'm glad to hear that you felt comfortable asking questions and that you had a good experience working with me at Primary Residential Mortgage, Inc. congratulations on your new home!
Michelle R G
April 16, 2024
Matt was very helpful and answered all of our questions and concerns... He was always available and answered our calls even after hours. Matt even went to the closing to make sure everything went smooth. We have recommended Matt to some of our friends. Thank you so much Matt, Man Phan and the whole team. We are truly appreciative of all of your hard work.
Reply from Matt Hunter: Thank you Michelle! It was great working with you. The fact that I'm part of a local team where we can get answers quickly to any questions that come up in the loan process is what really makes us shine. "Local delivers results!" I always say.
Keila R
April 15, 2024
You are wonderful to work with!!!!!
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: This means so much to me, thanks Keila! Let's do this more often!! :)
Molly L M
April 15, 2024
You did great!!!
Reply from Isabel Chavez: Thank you so much, Molly, for taking the time to leave this rating. I'm happy to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It was an absolute pleasure working with you. Please don't hesitate to reach out if there's anything more we can do for you.
Laurie A G
April 15, 2024
Thank you for your friendship and hard work!
Reply from Christine Turpen-Patton | Loan Officer | Primary Residential Mortgage, Inc.: Thank you so much. It was great working with you!!!!!