Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2548 Review(s)
4.93
Cesar V
April 10, 2024
She explained the whole process clearly and answered any questions I had.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I am truly grateful for your kind review, Cesar. It was a pleasure guiding you through the process. It's always my goal to make mortgage decisions as stress-free as possible for clients at Primary Residential Mortgage, Inc. Your high rating and positive feedback mean a lot to me. Looking forward to assisting you in the future!
Alexandra J
April 10, 2024
From start to finish, the process was seamless and efficient. The staff was incredibly knowledgeable and guided me through every step with clarity and patience.
The level of professionalism exhibited by your team was outstanding. They were always prompt in responding to my inquiries and made me feel valued as a customer.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Alex, thank you so much for such a kind 5 star review. I am grateful for your partnership and look forward to helping more families with you! Thanks for representing your clients so well and being amazing! :)
Bethany H
April 8, 2024
Such a pleasure working with Nhi and the entire team! Everyone was pleasant, professional, and very communicative. My entire team loves Nhi! We will certainly be referring more of our buyer clients your way.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Beth! It is always a pleasure working with you! I am so glad that we were able to help these first time buyers get into their lovely home together! :) Cheers to more families that we will help!
Christina Noel S
April 8, 2024
Love you friend!
Reply from Christine Turpen-Patton | Loan Officer | Primary Residential Mortgage, Inc.: Thank you!!! I so appreciate our long business and personal relationship. You do such a great job for your clients. Blessed to be on your team.
Mary P
April 8, 2024
Loan process went great and was an easy process.
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Mary! And Congrats to your sellers!