Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2548 Review(s)
4.93
Paul M
April 12, 2024
The whole loan experience was smooth.
Reply from Lori Muller: I'm delighted to hear that you found the loan process to be smooth, Paul. It's my goal at Primary Residential Mortgage, Inc. to ensure a seamless experience for every client. Your positive feedback and high rating mean a lot. Don't hesitate to get in touch if you need any further assistance. Thank you for choosing us for your mortgage needs.
Best regards, Lori Muller
Tita A. C
April 11, 2024
Great communication! Always on time with closing documents! My buyers love working along side of you and your team!!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear such positive feedback, Tita! It's always a pleasure to deliver great service and meet the expectations of our clients. We appreciate your buyers' trust and look forward to future collaborations! Thank you for the 5-star rating 😍
Sherilyn L
April 11, 2024
Thank you Nhi for being so proactive and providing individualized advice and guidance to my clients!
Reply from Nhi Herrera | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Sherilyn, it's a pleasure working with you! Thanks for your promptness and amazing communication! Looking forward to helping more families together!
Carolyn K K
April 10, 2024
Matt was awesome from the very beginning all the way to closing. He took the time to talk with us (even after hours) and shared what was happening each step of the way. He made the whole process painless - yet efficient. He was there with us a closing, which made us feel more comfortable. He and his team worked hard and fast on getting this done for us. I HIGHLY recommend and thank Matt - - I will most definite work with him in the future. Anytime we hear 'mortgage' - we say "Hey - I got a guy for you!"
Reply from Matt Hunter: Thank you Carolyn! One of the best reviews I have ever had. Your happiness is the direct result of the strong team we have here at PRMI, and the fact that all of the key decision makers are local. We can jump through hoops and get you taken care of. Speaking for everyone, we really appreciate your business and referrals!
Casey G
April 10, 2024
Dina is the best to work with! She talked us through the whole process and ensured we had a clear understanding of everything with our loan. Highly recommend!
Reply from Dina Tortorici | Loan Officer | Primary Residential Mortgage, Inc.: HI Casey,
It was a pleasure working for you and Kyle. thank you for the review, I very much appreciate it!!