Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2530 Review(s)
4.93
Cinthia C
April 29, 2024
Lynette you have been awesome!
Since day one you made sure everything was taken care of in a timely manner. Buyer never has questions for me because you took care of all his questions and concerns. Very happy with all of your service:)
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm so glad I had the opportunity to work with you, Cinthia! It's always my top priority to ensure a smooth home buying process. If our client is happy and you are too, that means so much to me and my team. If you ever need me to help you or your clients in the future, I would be honored. So happy for Alan, too!!!!
Alan C
April 29, 2024
It was such a blessings in choosing the right person for the experience of closing in on my home. It was a privilege to work with Lynette, who made it all happen smoothly and in a great time frame. Communicated vastly professionally and clear upon what was needed on my end. Clearly explained all possible options for the process and I was more than content with the results.
Reply from Lynette Turpen: Thank you so much, Alan, for your wonderful review and rating. I'm thrilled to hear that you had a positive home closing experience with me. It was indeed a privilege to assist you on your first home purchase. You made my job easy with your quick responses. Thank you for your trust and kind words. Let me know if there's anything else I can assist you in the future. Congratulations on your new home!
John Joseph C
April 28, 2024
Lori is extremely knowledgeable and answered all questions we had quickly and with confidence, giving us the comfort that we were in good hands.
Reply from Lori Muller | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your outstanding review, John! I'm thrilled to hear that my expertise brought you comfort throughout the process. It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Please don't hesitate to reach out if you have any further questions or need additional assistance. Your trust and satisfaction are my top priority. Best, Lori Muller.
Richard M
April 27, 2024
Worked with Lee many times and always a great experience.
Gregory Franklin
April 26, 2024
Christine was very professional and very knowledgeable. She worked diligently and she is kind.
Reply from Owner: Thank you Greg for your kind feedback. It was such a pleasure working with you!! Glad we accomplished what we did