Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2531 Review(s)
4.93
user2033837
July 14, 2017
My loan and closing couldn't have gone smoother. I was skeptical at first because the initial application was done on my computer but Lori got back to me immediately and the process was painless. The best part of working with Lori is that either she or her assistant got back to me with lightning speed when I had a question or concern. I felt like I was her only loan when obviously she had dozens more.
Akash M
May 7, 2024
Great! Answered all of our questions
Reply from Lori Muller | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you had a positive experience with me at Primary Residential Mortgage, Inc., Akash! Ensuring your questions are thoroughly answered is always a top priority of mine. Your 5-star rating is greatly appreciated, and I look forward to assisting you with any future mortgage needs. Thank you for taking the time to share your feedback.
Anita Marie A
May 6, 2024
Lynette continues to deliver the best service! As far as I’m concerned, I consider her part of my team. She provides my clients the support they need and ALWAYS goes above and beyond. Thank you for your partnership Lynette!
Robert W
May 6, 2024
Thank you everyone for a smooth loan process.
Communication with the team was excellent. It was a pleasure working with you.
Reply from Christine Turpen-Patton | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Robert for your kind feedback. It was such a pleasure working with you and your wife. Enjoy your new home and please stay in touch.
Kevin D
May 3, 2024
Keisha is great! She really made this process easy, fun, and Educational. I cannot wait to work with her again sometime!