Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
271 Review(s)
4.99
Art R
October 29, 2023
she is very efficient
Reply from Lynette Turpen: Thank you so much, Art, for your 5-star rating and for taking the time to share your experience. I'm pleased to hear that my efficiency was to your satisfaction. It's my goal at Primary Residential Mortgage, Inc. to ensure that our clients receive the best possible service. Your feedback is invaluable and I look forward to working with you again in the future.
Ana Gandara
October 19, 2023
Lynette is an amazing loan officer! She helped us every step of the way! She helped us understand the process. Lynette and her team are amazing! Highly recommend!
Reply from Owner: Thank you so much for your kind words, Ana. It was a pleasure assisting you throughout the process and helping you understand each step. Our goal is to always provide top-notch service to our clients. Your recommendation means a lot to us. If there's anything else you need in the future, please don't hesitate to reach out.
Ana G
October 19, 2023
Lynette helped us understand the process every step of the way. Buying a house for the first time was difficult but Lynette was always a phone call away! We are so grateful for her help and her patience!
Reply from Lynette Turpen: I'm absolutely thrilled to hear that you had such a positive experience during what can often be a complex homebuying process, Ana! At Primary Residential Mortgage, Inc., we always strive to make this journey as smooth as possible for our clients. Your kind words and the trust you placed in me truly mean a lot. I'm very grateful that I got to play a part in helping you buy your first home. Please don't hesitate to reach out if you ever have any more questions or need further assistance. Thank you for the wonderful review!
Marcie A W
October 10, 2023
Lynnette was so awesome to work with . She always made sure everything was clearly answered .. She stuck with us through a lot, and we are very appreciative. Thank you Lynette!!!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I am genuinely touched by your kind words, Marcie. Your satisfaction is my top priority and hearing about your positive experience truly makes it all worthwhile. Your appreciation means a lot to me and it was an absolute pleasure to stick with you throughout this process. I'm always here at Primary Residential Mortgage, Inc. should you need any assistance in the future. Thank you for choosing me to accompany you on this journey.
VINCE DINE NATION
September 30, 2023
Reply from Owner: Thank you! I look forward to our next transaction.