Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
270 Review(s)
4.99
Deborah D
August 22, 2023
So pleased with the levelof communication and the frequent updates.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you very much, Deborah, for your kind words and the 5-star rating! It's always my goal to keep the realtor teams informed and updated. I'm glad to hear that you've appreciated the level of communication. I look forward to assisting you again in the future! Thank you again!
Victoria Granado-Vigil
August 21, 2023
Lynette was such a pleasure to work with! She was patient through your journey and reinsured us with honesty and her knowledge! She has so much passion for her career and it shows! Thank you for helping us with our dream come true home!
Reply from Owner: Thank you for your kind words, Victoria! It was truly a pleasure working with you and your sweet family. I'm thrilled that I could help you in your journey towards securing your dream home. Your trust and confidence in me mean a lot. I take great pride in my work and my main goal is always to provide the best service possible. If you or anyone you know is in need of mortgage assistance in the future, don't hesitate to reach out. Thank you once again for this wonderful review!
Juan D
August 19, 2023
Thanks Ms Turpen
I just wanted to say thanks for your help with making my dreams of a home owner come true.
Your admirable qualities that you constantly gave clearly showed!
The time and effort you put in to make this house owning became real was there and it greatly benefited me and my family to a greater quality level of life. We truly couldn’t have done it without you!
Thanks again!
Johnny Duran.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Johnny! It was my pleasure to help you and your family realize the dream of owning a home. I'm so happy to hear that our attention and effort was beneficial to you and your family. Double gratitude, as this experience will enrich your skills as you help your clients find their dream of owning a home a reality. Thank you for choosing PRMI - Lynette
Tita C
August 15, 2023
I really appreciate you and your whole team!! Great communication always and on time with deadlines!!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your 5-star review. We make a good team and I love your positive attitude toward all your clients and the loan process. We both strive to provide excellent customer service and communication and that makes us a great team. Your clients have been amazing to work with. I look forward to our next closing that is just around the corner and to many more in the future. - Lynette
Frank A M
August 14, 2023
Lynette and her team did a great job with keeping everyone informed of the loan updates. I’ll continue to use Lynette.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Frank! It was an absolute pleasure to work with you. I'm so glad that my team was able to provide you with the highest level of service and keep you informed throughout the process. I look forward to continuing to work with you in the future.