Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
276 Review(s)
4.98
Connie B
July 30, 2023
Lynette was very helpful and communicated well throughout the process.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Connie! I'm so glad to hear that I was able to provide a helpful and communicative experience. It was such a honor to work with you and helping your clients/family on their home buying process. You all are amazing and wonderful. Thank you - Lynette Turpen
Stephanie Williamson
July 22, 2023
Lynette was willing to work with me even when I wasn’t sure if PRMI was the right fit. She pushed me to get all of the paperwork in quickly for best results. I initially resisted and thought she was too pushy but as the process progressed I realized she was pushing me to get the best result for myself. Thanks to Lynette and her team who worked tirelessly, I now have a beautiful home in a beautiful state and I couldn’t be happier. I am truly grateful for the opportunity to work with her.
Reply from Owner: I'm grateful for the chance to have helped you find your new home, even when you weren't sure about it. Despite any initial reservations you may have had about my approach, my aim was always to secure the best results for you. Thank you for trusting me and my team. I hope you are enjoying your new home in such a beautiful state!
Stephanie W
July 22, 2023
Lynette was willing to work with me even when I wasn’t sure if PRMI was the right fit. She pushed me to get all of the paperwork in quickly for best results. I initially resisted and thought she was too pushy but as the process progressed I realized she was pushing me to get the best result for myself. Thanks to Lynette and her team who worked tirelessly, I now have a beautiful home in a beautiful state and I couldn’t be happier. I am truly grateful for the opportunity to work with her.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thanks for your honest and kind feedback. I hope you are enjoying your new job and new home 😍
Nicole Mary D
July 19, 2023
You were great to work with. There are always opportunities to problem solve and work together. That's what makes real estate so rewarding (and also challenging at times). Thanks for communicating with me and working through the hurdles that came up. I appreciate you and your team's professionalism a lot! See you on the next one.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for the kind words, Nicole! It was a pleasure working with you, again, as well. I'm glad we were able to work together to problem solve and make the process smooth and rewarding. I appreciate your feedback and look forward to working with you again in the future.
Jaiden McKenna M
July 16, 2023
Lynette was on top of everything from start to finish! She made the transaction seamless and timely. Any questions we had, she made herself available to answer with complete clarity!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you, Jaiden, for your kind words and the 5-star rating. It was a pleasure helping you with your loan and I'm glad to hear that the process went so smoothly. I'm here if you have any questions in the future. Thank you again for choosing Primary Residential Mortgage, Inc. Anita and I wish you and your sweet family a lifetime of happiness in your new home.