Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
276 Review(s)
4.98
Frank A M
August 14, 2023
Lynette and her team did a great job with keeping everyone informed of the loan updates. I’ll continue to use Lynette.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for your kind words, Frank! It was an absolute pleasure to work with you. I'm so glad that my team was able to provide you with the highest level of service and keep you informed throughout the process. I look forward to continuing to work with you in the future.
Michael S V
August 13, 2023
Lynette is truly a service oriented professional and would recommend her again to friends and family.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Michael, for the positive feedback. I'm grateful to have had the opportunity to assist you with your mortgage needs. It's my pleasure to serve with a service-oriented attitude. I'm glad to hear that you'd recommend me to your friends and family. I appreciate your support.
Victoria G
August 7, 2023
Lynette was such a pleasure to work with! She guided us through our journey with encouragement and kindness!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much, Victoria! It was a pleasure to work with you both and I'm so glad I could be of help. Anita and I hope you have many years of happiness in your new home!
Ryan Y
August 7, 2023
Thank you very much for your hard work. I never had a transaction move so fast and smooth. I look forward to working with you.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Ryan! It was a pleasure working with you and I'm glad that the transaction went so smoothly and that we had final approval and the clear to close so quickly. I look forward to working with you again in the future.
Amanda L O
July 30, 2023
Lynette and her team are very quick to answer any questions we had. They were able to get us to closing at exactly 30 days. It is wonderful working with folks that love what they do.
-ortiz family
Reply from Lynette Turpen: Thank you so much for your kind words, Amanda! I'm thrilled that my team and I were able to help you close your loan in 30 days. We take pride in helping our customers get their loan quickly and efficiently. Thanks again for your review! -Lynette Turpen, Primary Residential Mortgage, Inc.