Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
270 Review(s)
4.99
Bernardo A D
November 28, 2023
We couldn’t be any happier with the help we have received from Lynette, all her guidance and patience helping us with our first home, shes definitely a 5 star Agent! Thank you so much Lynette, my little family and I really Thank you from the bottom of our heart!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you so much for your kind words, Bernardo. It truly was a pleasure to assist you and your wonderful family in acquiring your first home. I'm thrilled that you are satisfied with the service provided. Should you need any further assistance in the future, don't hesitate to get back in touch. Thank you for choosing Primary Residential Mortgage, Inc. and for the 5-star rating!
Donald C W
November 10, 2023
Every thing went well.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I'm thrilled to hear that everything went smoothly for you, Donald. Your positive feedback means a lot to me and to everyone at Primary Residential Mortgage, Inc. We strive to provide excellent service to our clients and your 5-star rating confirms for us that we're doing our job right. I'm delighted to have been able to assist you. Thank you for your kind words.
Ashley Marie S
November 10, 2023
Lynette is amazing! She’s beyond helpful and was impressively quick at responding, even on her days off! Her and her team were professional but made us feel like family! They were so efficient and made our home buying experience incredibly smooth!! I appreciated that Lynette kept us in the loop every step of the way, explained every part and as we’re all of our questions directly! Because of their amazing team we were able to close on our dream home in 15 days!! We’re are beyond grateful for them!
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Ashley, I am deeply humbled by your kind words and the perfect rating. It was a pleasure to assist you and Francisco throughout your home buying journey. My team at Primary Residential Mortgage, Inc. and I strive to make the process as smooth and efficient as possible. I'm thrilled that we were able to help you close on your dream home so quickly! We truly value the trust you placed in us and are always here for your future mortgage needs. Thank you for allowing us to be part of this exciting chapter in your life!
Anita Marie A
November 3, 2023
Partnering with Lynette id ALWAYS above what is expected.. to say the least! Lynette continues to deliver the best of the BEST to not only myself as a Broker in the Industry but my clients! I consider her part on my team! Keep up the excellent work Lynette.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: I love this! Thank you for trusting me on each and every deal we do together. You are amazing at what you do and I love working with you.
Art R
October 29, 2023
she is very efficient
Reply from Lynette Turpen: Thank you so much, Art, for your 5-star rating and for taking the time to share your experience. I'm pleased to hear that my efficiency was to your satisfaction. It's my goal at Primary Residential Mortgage, Inc. to ensure that our clients receive the best possible service. Your feedback is invaluable and I look forward to working with you again in the future.