Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
270 Review(s)
4.99
Kimberly Anne M
March 18, 2024
Lynette was willing to help us through all the pitfalls we faced.
Reply from Lynette Turpen: I'm so grateful for your feedback, Kimberly. It was my pleasure to guide you through the process and help you overcome those challenges. Hearing that you felt supported is the best kind of feedback. At Primary Residential Mortgage, Inc., we always strive to provide the highest level of service. Looking forward to assisting you again in the future!
Emanuel B
March 8, 2024
She was very helpful an answered all my questions an made the process easy. Cause buying a home can be stressful
Reply from Lynette Turpen: Emanuel, I'm so thrilled to hear that your home buying process was made easier. Here at Primary Residential Mortgage, Inc., we strive to ensure our clients are well-informed and comfortable throughout the process. Thank you for the outstanding rating, it's a pleasure to know my assistance was appreciated and effective. Should you have further questions down the line, don't hesitate to reach out. Wishing you all the best in your new home!
Bernadette C
March 4, 2024
Thank you Lynette for your diligent work with the buyers on this transaction. I appreciated the communication you provided to me on the seller's side, to ensure that we were providing what you needed for the buyers. An overall smooth transaction without any hiccups or last minute surprised from the lending side.
Reply from Lynette Turpen | Loan Officer Outside Sales | Primary Residential Mortgage, Inc.: Thank you for the kind words and positive review, Bernadette. It's always my goal to create a smooth transaction for everyone involved and I'm glad I was able to do that for this particular situation. I appreciate your collaboration and your trust in Primary Residential Mortgage, Inc. and myself. Looking forward to working with you again in the future.
Anita Marie A
March 4, 2024
Every single time I get the pleasure to partner with Lynette, I experience better than the last! She’s a true Leader in the lending industry. Thanks to Lynette several of my buyers now are HOMEowners. Thank you Lynette!
Reply from Lynette Turpen: I'm beyond grateful for your kind words and the trust you put in me, Anita. It's always a joy to partner with you to turn prospective buyers into happy homeowners. Your review truly made my day! I will continue to strive for excellence to ensure we create more success stories together. Here's to more fruitful partnerships in the future! Thank you so much!
Glenefer Mae S T
February 29, 2024
She made the entire process smooth. Buying a house is very stressful and i noticed that communication amongst the people involved is vital and frequently needed. We’ve been able to get ahold of her anytime of the day, even weekend nights. She is very responsive to our needs and questions. After many failed offer to multiple houses over the years, the many prequal letters we asked from her “right away,” or the gazillion numbers she had to figure out so many times when we asked about payments and estimates for a house, we are so glad that she patiently stuck with us until we found the right home. Thank you again Lynette. You have been patient and kind to us, first time buyers! I hope you continue to help more people!
Reply from Lynette Turpen: I'm absolutely delighted to hear about your positive experience with me at Primary Residential Mortgage, Inc. I understand that buying a house can be an overwhelming process, and I'm thrilled to have been able to make it smoother for you. Your patience and dedication in finding the right home was also truly admirable. It was a pleasure helping you through this journey and I appreciate your kind words and the amazing rating. Your feedback encourages me to continue providing excellent service. Thank you, Glenefer!